Merchant Training Videos

  1. What items are prohibited on Wish?
  2. What's the definition of counterfeit?
  3. What are the common types of counterfeit products.
  4. Counterfeit policies
  5. How to identify and avoid infringing intellectual property?
  6. How do I create a brand authorization?
  7. How do I create a trademark protection?
  1. New product adding and reviewing policies
  2. Product editing policies
  3. Modifying a product listing from its original product to a new product is forbidden
  4. What is "Verified by Wish"
  5. What are order fulfillment policies
  6. What are customer service policies
  7. What are refund policies
  8. what are chargeback rate?
  9. How should I identify refund responsibilities?
  10. Account suspension situations
  11. Product & price variance policies
  1. What will affect product pricing?
  2. How to calculate the minimum price of a product?
  3. How to design a pricing tool?
  4. How to balance a product price and its shipping?
  1. Adding new product methods
  2. How to add and edit new product manually
  3. What requirements should be met when filling in price & adding new skus?
  4. How to upload new products in CSV files?
  1. What steps should I fulfill orders
  2. Where can I view all my order history?
  3. Order fulfillment policies
  4. How do i set shipping
  1. Cross-border logistics types
  2. What is confirmed delivery policy?
  3. How can I make a great shipping plan?
  1. What is ProductBoost? How to join PB?
  2. Create a ProductBoost campaign
  3. How to review my ProductBoost performance?
  4. What items do worth a pb campaign & PB FAQ?
  1. What is promoted product?
  2. Promoted product policies
  1. Product review & sales performance
  2. Trusted store, rating and counterfeit performance
  3. What metrics should I pay attention to in the terms of logistics performance?
  4. Confirmed delivery performance
  5. Routing guide
  6. Customer service performance & customer feedback& refund performance
  7. Customer service graph
  1. How to improve and optimize the product title?
  2. How to improve and optimize the product description?
  3. How to improve and optimize the product tag?
  4. How to improve and optimize the product main image?
  5. How to improve and optimize the product detailed image?
  1. Product selection strategy
  1. How to handle supported ticket?
  2. How to reduce refund? (And common refund reasons)
  3. How to dispute for a refund?
  4. How to dispute a customer abuse?
  1. How to review logistics performace
  2. How to select destination countries and carriers?
  3. How to optimize product structure of my store?
  1. Wish Express advantages
  2. Wish Express policies and benefits
  3. How to join WE
  4. What is independent inventory tool
  5. How to fulfill a WE order?
  6. Do I have another chance to join WE once my account was removed from WE?